Platform / Front Desk
Bring the right patients back without another inbox.
Front Desk turns follow-up replies, recall moments, and overdue check-ins into a single operational queue your staff can actually clear.
Early access
Where it helps.
Rebooking moments
Surface patients who are due, drifting, or ready for a next visit.
One queue
Keep replies from WhatsApp, SMS, email, and web chat in one place.
Staff-friendly actions
Approve, assign, request more detail, or hand off without hunting through threads.
How the module runs inside the loop.
01
Follow-up signals arrive
Replies, missed check-ins, and recall windows flow into the queue.
02
The queue ranks work
Items are grouped by urgency, revenue opportunity, and clinical review need.
03
Staff close the loop
The team rebooks, escalates, or dismisses with an audit trail.
Common questions.
Is Front Desk a call center?
No. It is a workflow surface for your existing staff, not outsourced communication.
Can multiple staff members use it?
Yes. Core and Pro are clinic-priced rather than per-seat.